Remote Web Software Developer – ServiceNow, Power Platform & JavaScript

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Web Software Developer

Empower AI | Quantico, VA

🌐 Remote Work Eligible | Full-time

💰 $87,320 – $135,160/year


About the Job

Empower AI is seeking a Service Portal Developer to build and continuously improve a modernized IT Service Portal serving approximately 13,000 users. The role focuses on developing portal pages, widgets, forms, knowledge experiences, automated workflows, and self-service features on an ITSM platform such as ServiceNow Service Portal / Employee Center.


The position works with UX designers, ITSM developers, and other stakeholders in an Agile environment while ensuring accessibility, responsive design, and government development standards.


⚠️ Hybrid role based in Quantico, VA, with remote work eligibility and up to 10% travel.


Key Responsibilities:

Design, develop, test, and maintain Service Portal/Employee Center pages, widgets, forms, and themes.


Use HTML, CSS, JavaScript/TypeScript, AngularJS, or Next.js.


Develop self-service features, knowledge bases, automated request workflows, and ticket-management functions.


Ensure applications meet Section 508 and WCAG 2.x accessibility standards.


Analyze portal usage and user feedback to improve the platform.


Develop solutions using Microsoft 365/Power Platform, including Power Apps, Power Automate, SharePoint Online, and SPFx.


Maintain front-end and back-end web content using HTML, CSS, JavaScript, and Adobe Creative Suite.


Collaborate with UX designers and ITSM platform developers.


Requirements:

Bachelor's degree plus 4 years of related experience; additional experience may substitute for the degree.


U.S. citizenship required.


Current DoD 8570/8140 IAT Level I baseline certification.


Active Secret Clearance required to start.


Must be eligible for investigation/continuous evaluation.


At least 3 years of web or Power Platform development experience in an enterprise environment.


Proficiency in HTML5, CSS3, JavaScript/TypeScript, and modern front-end development.


Experience with Power Apps, Power Automate, SharePoint, and related Microsoft technologies.


Ability to work independently and solve complex problems.


APPLY NOW{click}: SEND YOUR APPLICATION!


Salary:

$87,320 – $135,160 per year



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